Frequently Asked Questions

What areas do you service?

We currently service The Gold Coast and immediate surrounds. If in doubt, get in contact and we can let you know if and when we are in your area!

How can I pay OnBoard Mobile Mechanics?

We have mobile EFTPOS, so payment by any major debit or credit card is required upon completion of the job.

How does your pricing compare to a ‘regular’ workshop – is it more expensive to use a Mobile Mechanic?

Our pricing represent genuine value for money, and is extremely competitive – especially if you take into account the time and inconvenience you save by having the mechanic come to you! Workshops generally work on an hourly rate of $110 - $130 per hour. On Board Mobile Mechanic rate is $99 ex GST per hour – so we are competitive, convenient AND professional!

Will you stamp my service log book?

YES! We offer full logbook and scheduled servicing, so your new car warranty is protected.

Do you have a warranty and guarantee on your workmanship?

Yes. There is a 3 month warranty on parts and labour.

Are you available after hours and weekend servicing?

We are available 8:00 am - 6:00pm weekdays and on Saturdays 9:00am -  4:00pm.

Can OnBoard Mobile Mechanic do used vehicle inspections?

Yes! We offer a full pre-purchase inspection. Click here to read more about this service.

Do you offer a Breakdown or Emergency service?

Yes! We offer an emergency breakdown service. Click here to read more about this service.

What if my car needs repair or maintenance as a recommendation of the service?

We offer a full repair and maintenance service. Click here to read more about this service.

How long would a ‘standard’ service take?

A standard service (minor service) will be booked in for a 1.5hr slot. Any change to this will be communicated to you.

Do you need a special area or space to do the service?

Typically we can perform the required work in standard car parks and home addresses (garage or driveway).  If an underground car park is being used, we will seek a location close by to perform the work.

In the event of heavy rain, if no shelter can be found, some work will need to be re-booked.